Questions, answered.
Essential information about registering, bidding and collecting a successful purchase.
01Who can participate in ORNIS auctions?
Clients with approved accounts and adequate bidding capacity may participate, subject to the rules and restrictions of the relevant auction.
02Is registration the same as bidding approval?
No. Creating a client account does not automatically grant permission to bid. ORNIS may request additional information or a financial guarantee.
03Can I bid with a maximum amount?
Where the lot supports proxy bidding, you may submit a confidential maximum. The live auction plugin controls bidding increments and actual accepted prices.
04How are winning lots paid for?
Winning auction purchases are paid by bank transfer to XINGE TRANSPORT COMMV. within seven (7) calendar days from the invoice date, whether XINGE is the seller or an authorised intermediary. ORNIS currently charges no buyer’s premium (0%). Transport, quarantine and other separately agreed services are quoted in addition where applicable.
05Can I provide a credit-card deposit?
Card deposits are not currently available. Financial guarantees are arranged separately with the ORNIS team. Never send payment-card details by email.
06What about CITES and the required documentation?
ORNIS does not offer birds without the identification, provenance and documents legally required to offer them for sale. Relevant CITES and EU documentation is checked before a lot is published. Any additional destination-specific permits or veterinary certificates must be obtained before shipment.
07Can XINGE assist with quarantine and export?
Yes. With many years of experience in international bird transport, XINGE TRANSPORT COMMV. can assist in organising quarantine, veterinary procedures, export documentation and international transport. These services and their costs are agreed separately; official approvals cannot be guaranteed.
08What if I am outbid?
Your client account and the auction engine provide relevant bid information. Email or SMS delivery depends on the corresponding service settings.
09Who is the seller, and when is a bid binding?
XINGE TRANSPORT COMMV. may sell as principal or act as an intermediary for an identified owner. The seller and applicable contractual conditions must be established for each lot before a binding bid. Please request written terms if they are not available.
10Are transport and quarantine included?
No. Auction prices exclude transport, quarantine and any separately quoted documentation or handling charges.